Frequently Asked Questions About Garage Doors
Please browse through our FAQs to find answers to your questions about garage door repairs and installation.
What can I expect when I call for garage door repair service?
When you call in we will assess your problem over the phone and figure out the availability of our techs near you. Then we will schedule a time for them to come out. Sometimes it’s right away, and sometimes when our techs are busy we’ll give you a 1-2 hour range. Then we have our techs give you a call when they are on their way so you know exactly when to expect them. After that, you get your garage door serviced and you’re on your way!
When can you get my garage door repaired?
It’s all about timing. Sometimes there will be a technician near you that isn’t busy or just got off a job. In that scenario it can be as little as 30 minutes to an hour. If they are busy you may have to wait a bit, but we almost always are able to get you same-day service.
How much is it to just have someone take a look?
Our service team can usually give you a pretty good estimate for free when you describe the problem over the phone. It’s a $30 service fee to have our expert technicians come out and see what the problem is. Once they’ve seen the problem they can give you an exact quote.
How does payment work?
How will I know when the technician is coming?
We always have the technicians call when they are close so that you know exactly when to expect them.
Do you sell parts?
No. We are a garage door repair company. We service garage doors, but we do not sell individual parts.
Why did my garage door spring break?
Could I have prevented my spring from breaking?
There are preventive maintenance steps you can take to prolong the life of your spring. But all garage door springs break eventually and will need replacement.
Will you take the broken spring?
Do you guys fix 2-spring systems?
What kind of openers do you fix?
What could have caused the opener to break?
Will you take the broken opener?
What if I'm stuck in my garage?
What do I do if my rollers are really loud?
Do you guys sell roller parts?
Looking For Fast Garage Door Repair in North Texas?
Reliable Garage Door Repair offers same-day 24/7 emergency garage door repair for residential and commercial properties in the North Texas area, backed by 35 years of experience.
Areas We Serve:
Little Elm, TX
The Colony, TX
1061 N Coleman
Prosper, TX 75078